Certain systems are required in order for our site to function properly on your computer. Please look below to find out where to locate the browsers and operating systems that we recommend.
WINDOWS
You will need at least Windows 95 or Windows 98. To see what version of Windows you are currently running, please click on the "START" button in the lower left corner of your desktop. Your version of Windows should be displayed along the left side of the menu that appears.
MAC
You will need OS9 or OSX (Ten). To find out what operating system you are currently running, click on the apple in the upper left corner of your desktop. From the menu that appears, select "About this computer." Your operating system should be displayed in bold letter in the screen that appears.
AOL
Most versions of AOL function well with our site. If you experience difficulty with the site, however, we recommend that you upgrade to AOL version 6.0. To find out what version of AOL you are currently running, follow the steps below:
Click on the AOL icon on your desktop to open a browser window.
Click on "HELP" in the gray toolbar at the top of the screen.
Select "About American Online".
Just under the graphic it should read "American Online" and the version number will follow immediately after.
AOL should send you periodic upgrades, or you can visit AOL's home page to download the most recent version that is compatible with your computer.
INTERNET EXPLORER
We recommend that you use Internet Explorer versions 5.5 or 6.0. To find out what version of Internet Explorer you are currently running, follow the steps below:
Click on the blue "e" on your desktop to open a browser window.
Click on "HELP" in the gray toolbar at the top of the screen.
Select "About Internet Explorer" Just beneath the graphic, look for "Version."
If you do not currently have one of the recommended versions of this browser, please visit http://www.microsoft.com/downloads/search.asp to download a newer version for FREE.
NETSCAPE
We recommend that you use Netscape version 7.0. To find out what version of Netscape you are currently running, follow the steps below:
Click on the Netscape icon on your desktop to open a browser window.
Click on "HELP" in the toolbar at the top of the screen.
Select "About Netscape"
A page should come up displaying the version of your browser.
If you do not currently have version 7.0, please visit http://help.netscape.com/netscape7/index.html to download the newest version for FREE.
Unfortunately, Internet appliances such as AOL TV, I-opener, I-PAQ, MSN TV / Companion, Pocketmail, WebTV, etc. do not have the capability to use the full range of features on our site. Some newer web appliances come with a version of the Flash plug-in necessary to view animation. If you have one of these, you may be able to send and receive our online greetings.
